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When this happens(your picture), look in the temporary temp windows in the doccuments and settings(XP X86) when the setup.exe file is running, you will see the .msi package installation file or files for this APP. Copy this file(s) to a any paste (when the setup in running), made this, unpack it(the .msi file(s)), with 7ZIP or any msi unpacker, if you find files in this .msi package with extensions .cab maybe you have a hasp or sentinel protect file, if you find any password you maybe can remove it using this APP's(wise solutions, InstallShield 2010 Premier or Install Shield Password Finder tw).
Regards
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